For undergraduate and graduate course in operations management A practical easy to read text with a managerial approach tooperations management Operations Management Processes and Supply Chains provides studentswith a comprehensive framework for addressing operational process and supplychain issues and uses a systemized approach while focusing on issues of currentinterest The 13th Edition provides ample opportunities forstudents to experience the role of a manager with challenging problems cases a library of videos customized to the individual chapters simulations experiential exercises and tightly integrated online resources